aévora lab diffusers use waterless diffusion technology to disperse fragrance oil as a fine, dry mist, without a flame, without water, and without heat. This means no soot, no wax residue and no risk of spills, while giving you a more consistent, true-to-scent fragrance throughout the room.

No. Every aévora lab diffuser is a waterless system. The fragrance oil is diffused directly into the air, so there is no water tank to fill, top up or clean, and no risk of mould or diluted scent over time.

Unbox your diffuser, insert or attach your chosen aévora lab fragrance oil bottle as shown in the included instructions, then power on and select your preferred intensity or timer setting. Full setup steps are included with every diffuser and on the product page.

Most aévora lab diffusers offer adjustable intensity settings and timer options, so you can suit the fragrance strength to the size of the room and how often you'd like it to run. Exact controls vary by model, check your product page or the guide included in the box.

Our diffusers are waterless and heatless, which removes the risks associated with candles or hot-water diffusers, such as burns or spills. As with any fragrance product, we recommend using diffusers in well-ventilated spaces and keeping an eye on how pets respond when introducing a new scent. If you have specific concerns, please check with your vet.

Coverage depends on the model and room layout, more open-plan or higher-ceiling spaces may need a larger unit or the commercial range. Each product page outlines the intended use case (home, car or commercial) to help you choose the right fit; get in touch with our team if you'd like a recommendation for your space.

Yes, aévora lab ships across Australia. Full details on delivery areas, timeframes and costs are available on our Shipping Policy page.

Delivery times vary depending on your location and the courier used. You'll receive a confirmation email with tracking details as soon as your order ships, please see our Shipping Policy page for current estimated timeframes.

If you need to make a change, contact us as soon as possible after ordering and we'll do our best to help. Once an order has been packed or shipped, we're unable to make changes or cancel it.

Once your order has shipped, you'll receive an email with your tracking number and courier details. If you haven't received this or have any trouble tracking your parcel, contact our team at support@aevoralab.com.au.

Yes, we can arrange delivery for commercial and bulk orders including multi-unit diffuser installations. Reach out via our Contact page or the Commercial Scenting enquiry form to discuss your requirements.

Yes. Our Commercial Diffusers range is built for continuous, higher-volume use in spaces such as hotels, offices, gyms, retail stores, spas and hospitality venues, delivering a consistent signature scent throughout the space.

We work with a wide range of commercial spaces, including hotels, offices, gyms and fitness clubs, retail shops, restaurants, real estate, shopping centres, play centres, and clubs. Visit our Commercial Scenting pages to see solutions tailored to your industry.

Select commercial units can be integrated with existing HVAC systems to distribute fragrance across larger or multi-zone spaces. Get in touch with our team with details of your venue and we can recommend the right setup.

Reach out via our Contact page or the enquiry form on any Commercial Scenting page, and our team will get back to you to discuss your space, coverage needs and recommended scent direction.