We'd Love to Hear From You

Questions about your diffuser, fragrance oils, an existing order, or commercial scenting? Our team is here to help.

Get in Touch

Tap an item below to copy it, or send us a message using the form.

info@aevoralab.com.au 1300 435 885

Mon–Fri: 8am–5pm · Sat: 8am–5pm · Sun & Public Holidays: Closed

Product Guidance

Not sure which diffuser or scent suits your space? Take our quick quiz for a personalised recommendation.

Take the Quiz

Commercial Scenting

Scenting solutions for hotels, gyms, offices, retail and more, tailored to your space.

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Order Support

Include your order number and delivery details for the fastest help with shipping, returns, or tracking.

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Send Us a Message

Fill in the form below and our team will get back to you within 1–2 business days.

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Commercial Scenting Enquiries

Aevora Lab works with a range of commercial spaces, including salons, spas, offices, gyms and fitness clubs, retail stores, hotels, restaurants, real estate spaces, shopping centres, and entertainment and lifestyle venues.

If you're reaching out for a commercial scenting solution, please include: your business name, location, type of venue, approximate space size, preferred scent direction or brand style, and whether you're interested in purchase, supply, or ongoing scenting support.

Our team will review your enquiry and get back to you with the most suitable recommendation.

Explore Commercial Scenting

Order, Delivery & Product Guidance

What should I include for order & delivery support?

Please include your full name, order number, the email address used at checkout, your delivery suburb or postcode, and a brief description of your enquiry. If your item arrived damaged or incorrect, please attach clear photos of the product, packaging, and shipping label.

Not sure which diffuser or scent is right for your space?

Our team can help guide you based on room size, whether it's for home, car, or commercial use, your scent strength preference, fragrance style, and intended ambience. Whether you're creating a calm home atmosphere, elevating your car interior, or building a memorable in-store scent experience, we're here to help you choose with confidence.

How long does it take to hear back?

We aim to respond to all general enquiries within 1–2 business days. During peak periods, product launches, or promotional campaigns, response times may be slightly longer — we appreciate your patience.

Still Have Questions?

Visit our FAQ page for quick answers on shipping, returns, product care, and more.

See FAQs